Last Updated: October, 2021
This Product Description describes the functionality and usage requirements for Data Loading and Maintenance for the Item Management Platform (“DLM IM”) as of the effective date in the Contract. This Product Description forms part of the Contract to provide Client with DLM IM. Capitalized terms used but not defined herein have the definitions assigned to them in the 1WorldSync General Terms and Conditions.
DLM IM works in conjunction with 1WorldSync’s Item Management Platform (“IM”). DLM IM provides expert assistance to help Client load, publish, synchronize, and maintain its data through IM. For clarification, such product content shall not include any digital assets. The 1WorldSync System used to publish Client’s product content employs GDSN certified and GS1 standards-conformant messaging and methodologies.
The services to be performed by 1WorldSync as part of DLM IM consist of the following:
- Data loading services based on the provision of up to twelve (12) item content assets per product, ensuring alignment with GDSN and non-GDSN recipient requirements.
- Ongoing maintenance on existing item information upon Client’s written request.
- Troubleshooting issues with successfully publishing Client’s product content with trading partners.
- Assistance with responses received from trading partners, via Catalog Item Confirmation (“CIC”) messages.
1WorldSync will provide DLM IM remotely. Client will make the required resource(s) available to the 1WorldSync team for the duration of the DLM IM service period and will provide the necessary data and information to the 1WorldSync team in an accurate, complete, and timely manner. Client shall be responsible for checking all item data provided by 1WorldSync as a part of DLM IM to ensure that it is accurate and complete prior to syndication with Client’s Trading Partners.
Other Product Subscriptions: Subscriptions with 1WorldSync to access IM are required for DLM IM.
GS1 and GDSN Standards Adoption: In order to use DLM IM, Client must have correctly adopted the applicable GS1 product identification and measurement standards. Client is strongly advised to review the applicable documentation from both GDSN Data Excellence, Inc. and Client’s data recipients on the preparation of Content to be published to them.
System Requirements: DLM IM requires Microsoft Excel 2010 or later.
Data Entry: DLM IM requires that Client send all item content assets including but not limited to product specification sheets, label information, awards, certifications, to 1WorldSync via email.
Ongoing Maintenance: The DLM IM service allows Client access up to one (1) hour of ongoing maintenance during the applicable annual period for every ten (10) GTINs purchased by Client. The ongoing maintenance shall permit addition of or changes to attributes and/or recipients during the applicable annual period. Any additional ongoing maintenance shall be subject to a separate written arrangement with 1WorldSync.