Last Updated: October, 2021
1WorldSync Product and Service Offering Glossary
Accessory and/or consumable product(s) a manufacturer produces that are specifically designed to be compatible with one or more product(s) another manufacturer produces, as opposed to Generic Accessories.
The maximum number of deliverable requests 1WorldSync will review, research, and/or send through to be created and/or delivered per business day.
The content contained within the feed will need to conform to parameters specified by 1WorldSync and may be submitted in one of the following Standard PartnerAccess Formats (“SPAF”)
- Excel format
- Flat file (.csv or tab delimited text file)
DataSource Content delivered based on Client’s Catalog.
DataSource Content delivered based on Stocked SKUs 1WorldSync has available for specific product categories.
1WorldSync’s web-based application and platforms which enables sales and e-commerce automation for ChannelOnline Customers. ChannelOnline Customers use ChannelOnline to make sourcing decisions, build quotes for their End Customers, and process orders electronically through their suppliers.
Reseller and/or managed service provider that has an active ChannelOnline subscription with 1WorldSync, and sells products and/or services to End Customers through ChannelOnline.
ChannelOnline End Customer
Entity that purchases products and/or services from a ChannelOnline Customer.
ChannelOnline Supported Supplier
Entity that provides products, inventory, pricing and/or electronic ordering to a ChannelOnline Customer through integration to the platform
ChannelSupply Client Customer
Reseller and/or managed service provider that is authorized to purchase products and/or services from Client for resale.
ChannelSupply Client Customer Pricing File
FIle provided by the Client containing item price information for use by a ChannelSupply Client Customer.
ChannelSupply Client Data
Product, inventory, and/or pricing related information Client provides to 1WorldSync in the ChannelSupply Master Product Inventory File and ChannelSupply Client Customer Pricing File.
ChannelSupply Master Product Inventory File
FIle provided by the Client containing item detail information for use by all ChannelSupply Client Customers.
ChannelSupply Mutual Customer
A ChannelOnline Customer who is also a ChannelSupply Client Customer.
Written indication or acknowledgement, which can be electronic, from the Client that it accepts the deliverable(s).
List of products the Client sells and is requesting service deliverables for.
Client Product Content
Product information that Manufacturer uses to identify, market, or describe its Products, including without limitation, Attributes, product part numbers, product descriptions, marketing text, specifications, HTML, graphics, media, ads, flash banners, public price catalogs, images, videos, key selling points, user manuals, marketing materials, product tours, videos, Manufacturer attribution and mark distinction including logos, and other sales and marketing material and creative assets related to Manufacturer products provided by or on behalf of the Manufacturer or otherwise publicly available.
Products that are specifically designed to be compatible with one or more other product(s). There are two (2) types of Compatible Accessories: 3rd Party Related Products and OEM Related Products. Generic Accessories are not considered Compatible Accessories.
Compatible Accessories Content
Technical attributes with “searchable” and “comparable” values that can be used to enable product classification, parametric search or product comparison.
Content Build Requests
1WorldSync spreadsheet template with product identification fields for Client to fill and submit to initiate initial product content creation, transformation and delivery.
Content Update Requests
1WorldSync spreadsheet template with product identification fields for Client to fill and submit to initiate updates to previously delivered product content.
Unique, custom written product description and/or marketing copy.
Custom Service Statement of Work (“SOW”)
Document outlining the milestones and/or deliverables, delivery schedule, pricing, and other information pertaining to custom work Client is contacting with 1WorldSync to perform.
Customized web-based or on-site Client training, as defined by a Custom Service Statement Of Work.
DataSource Client Portal
1WorldSync hosted portal that allows Clients to view, track and manage the DataSource Content they have requested. Clients can monitor FTP activity, provide feedback on data-related issues, submit requests to the Customer Support team, and access DataSource related documentation including FAQs.
Product information standardized in 1WorldSync’s DataSource PDM format including but not limited to:
- Product Description
- Short Description
- Main Specifications
- Product Images
- Brand Logo (if requested)
- Image Meta Attributes
- Marketing Description
- Key Selling Points
- Product Features
- What’s in the Box
- Product Documents
- Manufacturer Part #
- Universal Product Identifier (UPC, GTIN or EAN where available and depending on market)
- Basic categorization (2 levels)
- Alternative categorization (up to 5 levels)
DataSource Content Correction Requests
Requests submitted by Client to 1WorldSync to correct inaccuracies or incompleteness of existing DataSource Content. DataSource Content Correction Request submission requirements and limitations are specified in the Offering Descriptions.
Datasource Dissemination Information
Information regarding recipient requests for DataSource Content and/or delivery to recipients of DataSource Content for manufacturer’s products.
1WorldSync’s proprietary product data model including but not limited to: product categorization, attribution, values, relationships, and technology that are utilized in the creation of DataSource Content.
DataSource Production Status
1WorldSync’s indicator designating the DataSource Content build status and readiness for delivery for a specific product.
DataSource Website Search/Navigation Content
Product content delivered with technical attribution and values that allows customers to enable faceted searching, product comparisons and product classification on their eCommerce web site.
Classification codes applicable to a product, assigned by government agencies to designate whether an export license is needed from a government agency, and/or to identify if the product is subject to duties, taxes or tariffs.
See DataSource Client Portal in this glossary
Products that are not specifically designed to work with one or more specific products, but more of an general accessory that is compatible with multiple products across manufacturers (example: USB mice and keyboards).
A self-serve, web-based site where Client can access tutorial materials, FAQs, videos, training schedules and other information designed to assist Client in understanding specific details of the service and/or portal usage.
Item Setup Content
Product information a Retailer requires for setup of a new item in their internal system(s).
A set of technical and commercial, tangible, and measurable qualities that are applicable to a product.
DataSource Content delivered based on Stocked SKUs 1WorldSync has available for specific manufacturer(s) products.
Missing Information Request
Request to Client from 1WorldSync to provide product information required by the Retailer to complete content delivery and acceptance of the item by the Retailer.
Product SKUs that Client is requesting DataSource Content that 1WorldSync does not have existing DataSource Content produced and ready for delivery at the time of the Client’s request.
Accessory and/or consumable product(s) a manufacturer produces that are specifically designed to be compatible with one or more other product(s) the manufacturer produces, as opposed to Generic Accessories.
PartnerAccess Client Portal
1WorldSync hosted portal where Client can submit, view, and provide updates to Client Product Content, submit DataSource Content Correction Requests, and perform other functions of the PartnerAccess service.
Client owned/controlled, internal and/or customer facing system(s), website(s), or portal(s), where Client has, by virtue of its agreements with 1WorldSync, the express right to use or incorporate 1WorldSync’s service(s) included in the Client’s Subscription Configuration as specified in the Service Details section of the Order Form. Client retains sole responsibility to determine whether 1WorldSync’s service(s) are compatible with Client’s owned / controlled systems and shall be solely responsible to ensure it has all appropriate intellectual property rights to combine and use such systems and service(s) in such manner.
Product Catalog File
File containing a list of products the Client is requesting DataSource Content and/or Compatible Accessories Content for. Should not contain any discontinued products.
Retailer PartnerAccess Portal
The 1WorldSync web-based portal where Client can submit Content Build Requests and Content Update Requests, and respond to Missing Information Requests.
Scope of service specified in the Service Details section of the Order Form.
Scope of service included as part of the Client’s subscription(s) as specified in the Service Details section of the Order Form.
A license for continued use over a certain term for content delivered to the Client by 1WorldSync under a prior subscription and under the same general terms and conditions applicable to such content.
Products that 1WorldSync has DataSource Content for in “Ready For Delivery” status.
DataSource Content delivered based on products included in a Supplier’s catalog.