This 1WorldSync by Syndigo Data Privacy Notice (this “Privacy Notice”) describes:
This Privacy Notice applies to the collection and processing of Personal Data through our websites, user applications, our online communities, online stores, and other web services (collectively, the “Sites”) that post a link to this Privacy Notice. This Privacy Notice does not apply to any other Sites by 1WorldSync by Syndigo unless expressly stated. To the extent that we provide you with notice through our Sites of different or additional privacy notices (e.g., at the point of collection), those additional privacy notices shall govern such data collection and use. In addition, this Privacy Notice also governs the collection and processing of Personal Data in the context of all business-to-business (B2B) interactions with 1WorldSync. This includes, but is not limited to, communications via email, telephone, fax, and other offline or direct business dealings, as well as Personal Data received from third-party partners or referrals.
Personal Data of 1WorldSync employees, job applicants, contractors and any other such individuals are not subject to this Privacy Notice.
In addition to reading this Privacy Notice, please review our Terms of Use, which govern your use of our Site. If you do not agree with our Terms of Use and/or the collection, use and disclosure of your Personal Data as detailed in this Privacy Notice, please do not access or otherwise use our Sites or any information or content accessible on our Sites.
“Personal Data” means any information relating to an identified or identifiable natural person (a “Data Subject”); a Data Subject is an individual who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal Data does not include information that is anonymized. Personal Data also does not include corporate information that relates to an organization but not to an individual, such as a corporate name, corporate address or general corporate phone number. However, if it is combined with your Personal Data in a manner that reasonably allows it to be associated with your identity, or is otherwise considered Personal Data under applicable law, it will be treated as Personal Data under this Privacy Notice.
a. User Requests and Business Interactions
We collect Personal Data that you provide to us through our Sites, through business requests via forms, telephone, fax, or email and in connection with other business dealings we may have with you. This includes basic contact information about you, such as your name, title, address, phone number, fax number and email address that you provide to us in the course of our interactions, as well as the content of your communication to us. It may also include information on the products or services you have shown an interest in or purchased from us. Additionally, it may include information on the company you are working for, which is then treated as Personal Data to the extent associated with your identity. If you use a credit card to purchase a product or service from us, we also may collect information necessary to process the credit card transaction, such as the credit card type, number and expiration date.
Generally, you are not obligated to provide us with your Personal Data. However, if you do not provide this data, we may not be able to provide the full functionality of our Sites, answer your questions and/or enter into a contract with you.
b. Use of Our Sites
Sites Usage Information. In addition to the Personal Data that you choose to submit to us, whenever you visit or interact with our Sites, we may collect or store information regarding your use of our Sites for the purpose of the technical provision of such Sites, security, optimizing their usage, increasing and improving their functioning, features and functionalities, ensuring compatibility with current and new versions of browsers, etc. (“Usage Information”). However, if it is combined with your Personal Data in a manner that reasonably allows it to be associated with your identity, or is otherwise considered Personal Data under applicable law, it will be treated as Personal Data under this Privacy Notice.
Usage Information may be logged for each visit of our Sites and stored in our server log files and the systems that we use to manage the Sites. This information refers to the computer system of the requesting device and may include data points such as:
Time of Access: Timestamp of when you visited the site.
c. Online Store
When prospective customers visit the 1WorldSync by Syndigo Online Store, (accessible through certain Sites), customers are prompted to register or update a customer profile. During registration, 1WorldSync by Syndigo collects the following information: company name, mailing address and contact information (which includes name, email and phone number) for the registrant, as well as a technical contact and a billing contact.
1WorldSync by Syndigo will use technical contact information for communications from 1WorldSync by Syndigo and customer’s trading partners in relation to products and services the customer has requested from 1WorldSync by Syndigo. When a separate billing contact is provided, 1WorldSync by Syndigo will use that billing contact for billing purposes only.
If a customer adds 1WorldSync by Syndigo products or services to their cart in the Online Store, but does not complete the purchase, the cart is marked as abandoned. For each abandoned cart, 1WorldSync by Syndigo records: customer name, company, date of abandoned cart, product name, quantity, cost, email and company’s primary recipient. This information is forwarded to 1WorldSync Inc.,’s sales department, where a representative may follow up to offer assistance in completing the order.
d. Personal Data We Receive From Third Parties
We may receive Personal Data about you from third parties, such as business partners or sales referral partners who recommend or suggest that we contact you for business purposes. This may include basic contact information about you, such as your name, company name, title, address, phone number, fax number, and email address, as well as include information on the products or services you have shown interest in or may be interested in purchasing from us. It may also include details about other companies or individuals with whom you do business.
Where we have obtained your consent or to the extent allowed by law, we may also obtain Personal Data about you from third parties in connection with business transactions you initiate with us, such as for credit verification or other processes related to the transaction.
a. Business Use
We use your Personal Data primarily to support our ongoing and prospective business relationship with you or your company (“Business Use”). This includes to: (1) process business transactions with us that you initiate; (2) establish and maintain customer accounts so that we may provide products or services of ours requested by you or your company; (3) register you as a user of these products or services so that you may access them through our Sites or otherwise; (4) communicate with you about updates, maintenance, outages or other technical matters concerning these products or services; (5) communicate with you about data requests of other participants in our services, with whom you synchronize your data through our products or services; (6) provide you with training regarding usage of these products or services; (7) notify you about changes to any of the policies and procedures for use of these products or services; (8) verify the accuracy of account and technical contact information we have on file for you and your company in relation to these products or services; (9) respond to questions or inquiries that you or your company may have about our products or services, and (10) send you invoices and facilitate payments for our products and services that you have used.
b. Legal Compliance
We also may use your Personal Data as required for us to comply with laws and regulations relating to the products or services that we provide in any of the jurisdictions in which we or our affiliated companies operate, including the United States of America.
c. Complaints and Improvement of Our Products or Services
We also may use your Personal Data, such as information you provide in connection with complaints or requests, internally within 1WorldSync by Syndigo to help us improve our products or services, or to develop new products or services to answer your complaints and comply with your requests. We may also follow up with you to check if our proposal or solution solved your complaint or request successfully or otherwise addresses your needs.
d. Marketing Purposes
If you agree, we may use your Personal Data for purposes relating to the marketing of our products and services, or those of our business partners (“Marketing Purposes”). This includes to: (1) send you newsletters, press releases, event announcements and other similar communications regarding the products or services that we offer; (2) market or promote our products or services to you, including by offering you trial or limited access to certain of our products or services; (3) solicit input from you regarding improvement of our products or services; and (4) other purposes that we disclose to you at the time we obtain your consent.
Upon your consent, we may further use your Personal Data to (1) inform you of third- party offerings that we think you or your company may be interested in which relate to our products or services; and (2) send you announcements or requests on behalf of other customers of ours who believe you would benefit from use of our products or services.
Your consent can be changed or revoked at any time by clicking the “Unsubscribe” link at the bottom of email communication, or by reaching out to 1WorldSync by Syndigo using the “Contact Us” information below.
e. Referrals
From time to time, we may receive Personal Data about you from third parties, such as business partners or sales referral partners, who recommend or suggest that we contact you for business purposes. We receive such Personal Data because you have consented towards the third party that they might share your Personal Data with us. If we use that information based on your consent to contact you, it will only be to see if you are interested in our products or services, or those of our business partners. We will not use this information for other purposes without your consent. In addition, if you inform us that you are not interested in these products or services, we will stop using the information to contact you.
f. Data Integrity
You are responsible for the accuracy of all Personal Data that you provide to us. We will use reasonable efforts to maintain the accuracy and integrity of your Personal Data, and to update that information as appropriate upon your request. We will take reasonable steps to ensure that the Personal Data we collect from you is relevant to its intended use or the purpose of the processing, and that it is used only in ways that are compatible with the purposes for which it was collected or otherwise authorized by you.
We process and retain your Personal Data for the duration of our business relationship. This may not only be for the time necessary to answer any user’s request but may also include the initiation of a contract (pre-contractual legal relationship) and the performance of a contract, including any post-contractual obligations.
a. Within 1WorldSync by Syndigo Subsidiaries
1WorldSync by Syndigo transacts business internationally. Accordingly, from time-to- time and subject to the provisions of this Privacy Notice governing YOUR RIGHTS AND CHOICES (see below), we may share your Personal Data and Usage Information within the Syndigo and the 1WorldSync company groups to the extent permitted by law and/or in the context of the performance of an agreement entered into by and between them, which agreement will include the necessary safeguards, including in particular with respect to the protection of your Personal Data, the exercise of Data Subjects’ rights and the subsidiaries’ obligations under applicable laws and this Privacy Notice. Such information may be used by each 1WorldSync by Syndigo entity for internal business and operational purposes, as well as for purposes consistent with the purpose for which the information was originally collected or subsequently authorized by you.
b. With Third Parties Outside of 1WorldSync
We share your Personal Data with third parties outside of 1WorldSync by Syndigo only insofar as this is legally permitted or prescribed and we limit the transfer of your Personal Data to what is necessary for the respective purpose. We share your Personal Data with the following categories of recipients: (1) payment service providers and banks, if applicable, during payment processing; (2) external service providers for sending invoices by post or email; (3) logistics service providers; and (4) collection companies and legal advisors in asserting our claims. We may also share your Personal Data with other third parties for purposes disclosed to you and as subsequently authorized by you through your consent. The recipients act independently with your Personal Data, which we have transmitted to them. We will not share your Personal Data with third parties outside of 1WorldSync by Syndigo for their marketing purposes without your consent as required by applicable law.
c. Service Providers
We may from time to time employ service providers to perform services on our behalf, such as: (1) hosting our Sites; (2) designing and/or operating certain features available through our Sites; (3) sending emails and other communications relating to our products or services; (4) fulfilling and processing orders for our products or services; (5) assisting with promotions and conferences relating to our products or services, or those of our business partners; or (6) performing other administrative services for us. We may provide these service providers with access to your Personal Data in order for them to complete a requested transaction or otherwise perform services for us or for you on our behalf. Prior to allowing our service providers to access your Personal Data, we will enter into appropriate agreements with them to ensure that they handle and process Personal Data in accordance with this Privacy Notice and applicable law as instructed by us, and that they have implemented similar technical and operational measures in order to protect Personal Data.
d. Promotions
We may offer various promotions (“Promotions”) through the Sites or elsewhere that may require registration with your Personal Data. If you choose to enter or otherwise participate in a Promotion, your Personal Data may be disclosed to third parties in connection with administration of the Promotion, such as in connection with winner selection, prize fulfillment and as otherwise required by law. By entering into a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, except where prohibited by law, allowing the sponsor and/or other parties to use your name, voice and/or likeness in advertising or marketing materials. These rules will be displayed to you during the registration process, and you will be asked for your consent to the respective data processing at that time.
e. Business Transfers
1WorldSync by Syndigo or any part of its business, including our Sites, may be sold at some point in the future. Should this occur, your Personal Data may be transferred to a subsequent owner, co- owner or operator of the business unit or Site. We also may disclose and transfer your Personal Data in connection with a corporate merger, consolidation, restructuring, the sale of stock or assets, or other corporate change, including, without limitation, during the course of any due diligence process.
f. Legal Protections and Law Enforcement
Like everyone who participates in economic activities, we are also subject to many legal obligations. These are primarily statutory requirements (such as, but not limited to, commercial and tax laws), but also, where applicable, regulatory or other official requirements. The purposes of processing of Personal Data may include identity and age verification, fraud and money laundering prevention, the prevention, combating and investigation of terrorist financing and offences endangering assets, the fulfilment of fiscal control and reporting obligations and the archiving of data for the purposes of data protection and data security as well as verification by tax and other authorities. Furthermore, the disclosure of Personal Data within the framework of official/judicial measures may become necessary for the purposes of taking evidence, prosecution or the enforcement of civil law claims. Unless prohibited by applicable requirements, we may access, use, preserve, transfer and disclose to third parties your Personal Data to: (1) satisfy any applicable law, regulation, subpoena, governmental request, or legal process if in our good faith opinion such is required or permitted by law; (2) protect and/or defend this Privacy Notice or other policies or terms of use applicable to our Sites, including investigations of potential violations thereof; (3) protect the safety, rights, property or security of 1WorldSync by Syndigo or any third party; and/or (4) detect, prevent or otherwise address fraud, security issues or breaches, or technical issues. This may include allowing third parties, such as copyright owners, Internet service providers, wireless service providers and/or law enforcement agencies, to access and use your Usage Information in order to identify you. We may take any of these steps without giving notice to you, to the extent permitted or mandated by applicable law.
g. Site Hosting
Our Sites and the servers on which they are hosted are operated in various countries around the world in which we conduct our business. Thus, your Personal Data associated with our Sites may be transferred to and/or processed in a country other than that from which it was collected. The data protection laws in those countries may differ from those of the country in which you are located.
In addition to the above circumstances, we may disclose your Personal Data with other parties as directed by you or subject to your consent or instructions, as applicable. We may also share and otherwise process aggregated information or de- identified information that does not identify you individually with other parties. For example, we may share aggregated statistics about pages viewed on our Sites, demographic information and sales, and other shopping information with third parties to enrich your visitor experience.
Nonetheless, we will impose upon such third-party service providers any and all obligations we are assuming hereunder and will at least take all measures imposed by mandatory applicable laws with a view to protect and secure the processing of any Personal Data by such third-party service providers.
You have the right at any time to opt out of the disclosure of any of your Personal Data to a third party (other than a vendor/service provider to us under a written contract) or where your personal data is to be used for a materially different purpose to that for which it was collected or where you later authorized that.
Some jurisdictions require an explanation of the legal basis for the collection and processing of Personal Data. We have several different legal grounds on which we collect and process Personal Data, including: (a) as necessary to perform a transaction or contract with you (such as in order to provide the products and services you requested); (b) as necessary to comply with a legal obligation (such as when we use Personal Data for record keeping to substantiate tax liability); (c) consent (where you have provided consent as appropriate under applicable law, such as for direct marketing or certain cookies); and (d) necessary for legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of our Sites).
Where required by applicable law, and depending on your jurisdiction, you may have certain rights concerning your Personal Data. For example, the right to obtain confirmation that we maintain certain Personal Data relating to you, to verify its content, origin, and accuracy, as well as the right to access, review, port, delete, or to block or withdraw consent to the processing of certain Personal Data (without affecting the lawfulness of processing based on consent before its withdrawal), by contacting us as described below. In particular, you have the right to object to our use of Personal Data for direct marketing and in certain other situations at any time. Please review the sections regarding privacy rights of this Privacy Notice for more information.
If you receive a marketing communication from us by email, you may also opt out of receiving future email marketing communications by following the opt-out instructions provided in that email. Alternatively, to the extent that applicable law requires your prior opt-in consent to receive marketing and promotional emails, we will ask for your consent, and you can choose not to opt-in. Please note that we reserve the right to send you certain communications relating to transactions you initiate, your customer account, your use of our Sites, or other business matters, and that these communications may be unaffected if you choose to opt out from marketing communications.
Cookies and similar tracking technologies, such as beacons, scripts, and tags, are small bits of code, usually stored on a user’s computer hard drive or device, which enable a website to “personalize” itself for each user by remembering information about the user’s visit to the website.
Our Sites use cookies to store your preferences, display content based upon what you view to personalize your visit, analyze trends, administer the site, track users’ movements around the site, serve targeted advertising and gather demographic information about our user base as a whole. More detailed information about our use of cookies and how to opt out of advertising and certain other cookies is provided below.
Cookies. A cookie is a data file placed on your device when you visit our Sites. We use cookies to facilitate the use and navigation of our Sites and to remember you and your preferences in case you revisit our Sites in the future. Information collected relates to technical information, such as your browser, a timestamp and a unique identifier. Almost all browsers allow blocking of cookies in their entirety, removal of existing cookies or warning to prevent the placing of a cookie. You may be able to set your browser settings to use our Sites without cookie functionality. Please note that if you block cookies, some Sites or features may be unavailable, and we will not be able to present personally tailored content and advertisements to you. Your browser may provide you with some options regarding cookies. For more detailed information about how to disable or administer your cookie settings in your web browser, please refer to the applicable page for the browser you are using:
Turning off third-party cookies
You can turn off certain third-party targeting/advertising cookies by visiting the Network Advertising Initiative: https://optout.networkadvertising.org/?c=1 and by visiting Google:https://tools.google.com/dlpage/gaoptout
We also work with third party advertising companies who place their own cookies or similar technology on your browser or device when you visit our Sites and other websites to serve customized advertisements to you as you browse the Internet. As noted above, you can set your device or browser to accept or reject most cookies or at least notify you in most situations that the technology is offered. As an additional step, these advertising companies may participate in one of the following self- regulatory programs for online behavioral advertising, with corresponding user opt- outs:
Please note that even if you reject such technology, you may continue to receive advertisements, but the advertisements will not be tailored to your browsing activities and interests based on data from participating companies.
Marketo. We use Marketo to create landing pages and forms. Marketo allows us to track the activity and form entry of visitors on our website and landing pages by the use of cookies. This serves the purpose of addressing these visitors adequately. Data collected by Marketo includes an IP address and a user’s affiliation (suspected based on the IP address) to company, city, state, metropolitan region, country of origin.
In accordance with our routine record keeping and applicable law, we may delete certain records that contain your Personal Data. We are under no obligation to store such information indefinitely, and we disclaim any liability arising out of, or related to, the destruction of that information.
We do not use automated decision making or profiling (an automated analysis of and decision making on the basis of your Personal Data or personal circumstances) regulated by Article 22 of the EU and UK GDPR.
We will take reasonable precautions to protect your Personal Data in our possession from loss, misuse, and unauthorized access, disclosure, alteration or destruction. We will make reasonable efforts to keep your Personal Data reliable for its intended use, accurate, current and complete. As necessary, we will take additional precautions regarding the security of particularly sensitive information, such as credit card information. While we strive to secure your Personal Data, we cannot warrant or guarantee that this information will be protected under all circumstances, including those beyond our reasonable control.
The Sites may contain various links to other third-party websites or applications, which may provide additional information, goods, services and/or promotions. These third-party websites are owned and operated independently of 1WorldSync and may have their own separate privacy and data collection practices. We are not responsible for the privacy practices of any third party. Therefore, you should review their privacy notices and practices prior to interacting with their websites or applications, using any of their tools, or sharing any of your Personal Data with them.
Our Sites may offer message boards, chat rooms, blogs and other public areas (“Community Forums”) where you can interact with our other customers, post images, data, requests, questions, comments, suggestions or other content, including your Personal Data (“User Submissions”). To participate in Community Forums, you may be asked to select a username and password and/or provide us with your email address, and to agree to the terms of participation for those Community Forums. We use this information to identify you and to contact you, if needed, for the provision of those Community Forums. Your password and your email address will not be visible to other users or shared with third parties. You should be aware that any User Submissions you post to a Community Forum, as well as your username, may be viewed by other members of that forum. If you choose to voluntarily post User Submissions to a Community Forum, we will not be able to control what other users do with your Personal Data. Think carefully before you post and use caution before disclosing any Personal Data in a Community Forum. We are not responsible for the accuracy, use or misuse of any User Submission that you disclose or receive through a Community Forum. We might also delete User Submissions without further notice if they include harmful or inappropriate content (e.g., pornographic material, content encouraging vandalism, crime, terrorism, racism, violence or cruelty) or infringe any third party’s rights or applicable law.
The Sites are intended for business use, and we do not knowingly collect any Personal Data from children younger than the age of eighteen (18), or otherwise as prohibited by applicable law.
If you resident in California, under the California Consumer Privacy Act (“CCPA”), we are required to provide additional information to you about how we use and disclose your information, and you may have additional rights with regard to how we use your information. Please review our CCPA Privacy Notice here: https://1worldsync.com/privacy-policy/ccpa/. Consistent with the Information We Collect From or About You“ section above, we collect certain categories and specific pieces of information about individuals that are considered “Personal Information” under California law. As detailed above, we may collect this Personal Information from you and other third parties. We collect, share and disclose Personal Information for the business and commercial purposes described in the Purposes for Which We Use Your Information“ and “With Whom We May Share Your Information” sections above.
We do not sell or share Personal Information, as this term is defined under the CCPA.
Subject to certain exceptions, as a California consumer, you have the right to: (i) access your Personal Information; (ii) obtain deletion of your Personal Information; (iii) receive information about the Personal Information about you that we have “sold” (as such term is defined under California law) to third parties within the past 12 months; and (iv) opt-out of the “sale” of your Personal Information, including as detailed above in the “Cookies and Tracking Technologies” section. To the extent permitted by applicable law, we may be required to retain some of your Personal Information, and certain Personal Information is strictly necessary in order for us to fulfill the purposes described in this Privacy Notice.
Should you wish to request the exercise of your other rights as detailed above with regard to your Personal Information, we will not discriminate against you by offering you different pricing, products or services, or by providing you with a different level or quality of products or services, based solely upon this request. Please see the “Contact us” section below if you have questions or wish to exercise such rights.
If you are a California consumer and you wish to exercise your rights as outlined in this section, you may need to provide information such as name and e-mail so that we can verify your identity. We will use the information you provide when exercising your rights for no other purpose other than to verify your identity. You also have the option of designating an authorized agent to exercise your rights on your behalf. For authorized agents submitting requests on behalf of California residents, please contact us as described below, with any evidence you have that you have been authorized by a California consumer to submit a request on their behalf.
Shine the Light. We do not rent, sell, or share your Personal Information with nonaffiliated companies for their direct marketing purposes, unless we have your permission. You also may have the right to request that we provide you with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties. You can exercise any of these rights by contacting us through the methods described in the “Contact Us” section below.
Please note: To protect your Personal Data, we may ask for additional information to verify your identity in order for us to respond to a request about your Personal Data
Data Subjects protected by the data protection laws of the EU, UK and Switzerland only:
Under EU Regulation 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, including the United Kingdom’s substantially similar law as it takes effect in the United Kingdom by virtue of the Data Protection Act 2018 (collectively the “GDPR”) and the Swiss Federal Act on Data Protection (“FADP”), you have several rights regarding your Personal Data. Further information and advice about your rights can be obtained from the data protection authority in your country of residence. You can exercise any of these rights by contacting us through our email, phone or mailing address in the “Contact Us” section below.
The right to rectification.
You are entitled to have your Personal Data corrected or amended if it is no longer inaccurate or incomplete.Former, current, or prospective corporate customer contacts have the right to exercise choice (opt out) from our use of their Personal Data for direct marketing purposes. To exercise this right, please follow the instructions in any direct marketing message you may have received (e.g., click the provided opt-out link in the email message or send us an email or postal mail request to opt-out in accordance with the instructions provided in the direct marketing message).
Please contact us at privacy@syndigo.com if you have any questions, wish to exercise your rights of access, or seek other assistance as described above.
1WorldSync, Inc. safeguards personal data received in the United States from the United Kingdom (“UK”), European Union (“EU”) / European Economic Area (“EEA”) and Switzerland about former, current, or prospective corporate customer contacts regulated by the EU GDPR, the UK GDPR or FADP, as applicable. We are committed to protecting such Personal Data in accordance with our obligations under applicable laws, such as GDPR Articles 45 to 50.
When your Personal Data is safeguarded by the EU or UK GDPR, FAD, before sending it to parties outside the EU/EEA, the UK, or Switzerland, we will do one of two things:
In some cases, the authorities of a country may have determined that the laws of other countries, territories or sectors within a country provide a level of protection equivalent to domestic law. You can see here the list of countries, territories and specified sectors that the European Commission recognized as providing an adequate level of protection for personal data, here the list of the UK, and here the list of Switzerland.
We are accountable for the protection of your Personal Data when we transfer it to others. We either send it to a country, territory or sector within a country that is recognized as providing the same level of personal data protection as the country of origin, or use safeguards like the Data Privacy Framework (as defined below), Binding Corporate Rules or the Standard Contractual Clauses approved by the European Commission under Article 46.2 of the GDPR, with necessary adjustments for transfers from the UK or Switzerland, or use specific transfer instruments like the UK International Data Transfer Agreement for transferring personal data to third countries, such as the United States of America.
Commitment to Comply and Scope of Certification
1WorldSync Inc. complies with the EU-U.S. EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF (collectively, the “Data Privacy Framework”) as set forth by the U.S. Department of Commerce. 1WorldSync Inc. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. 1WorldSync Inc. has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss- U.S. DPF.
Conflicts Between this Privacy Notice and the DPF Principles
If there is any conflict between the terms in this Privacy Notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework Principles, and to view 1WorldSync Inc.’s certification, please visit https://www.dataprivacyframework.gov/ and https://www.dataprivacyframework.gov/list, respectively.
Onward Transfers
Pursuant to the Data Privacy Framework, some third parties that receive your Personal Data may be located outside of the United States of America; however, we will either obtain your explicit consent to transfer your Personal Data to such third parties, or we will require those third parties to maintain at least the same level of confidentiality that we maintain for such Personal Data ourselves. We remain liable for the protection of your Personal Data that we transfer to our service providers, except to the extent that we are not responsible for the event giving rise to any unauthorized or improper processing.
Rights of Data Subjects Under the DPF
1WorldSync Inc. acknowledges the right of EU, UK and Swiss individuals to access their Personal Data pursuant to the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF and will grant individuals reasonable access to personal information it received pursuant to the EU-U.S. DPF, the UK Extension to the EU- U.S. DPF, and Swiss-U.S. DPF Principles. In addition, 1WorldSync Inc. will take reasonable steps to permit individuals to correct, amend, or delete such information that is demonstrated to be inaccurate or processed in violation of the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. Data Privacy Framework Principles. Individuals may request to access their information, or otherwise correct, amend, or delete their information in line with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. Data Privacy Framework Principles contacting 1WorldSync Inc. as applicable.
Dispute Resolution and Binding Arbitration
Where a privacy complaint or dispute relating to Personal Data received by 1WorldSync Inc. in reliance on the Data Privacy Framework (or any of its predecessors) cannot be resolved through our internal processes, 1WorldSync Inc., in compliance with the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, 1WorldSync Inc. commits to cooperate with the panel established by the EU data protection authorities (DPAs), the UK ICO, and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of Personal Data received in reliance on the EU- U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, and commits to participate in the dispute resolution procedures of the panels established by such data protection authorities.
If your dispute or complaint related to your Personal Data that we received in reliance on the Data Privacy Framework cannot be resolved by us, nor through the dispute resolution mechanism mentioned above, you may have the right to require that we enter into binding arbitration with you under the Data Privacy Framework “Recourse, Enforcement and Liability” Principle and Annex I of the Data Privacy Framework.
U.S. Regulatory Oversight
1WorldSync Inc., is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
If you would like to exercise your rights under this Policy or applicable data protection laws, or would like to lodge a complaint with respect to the implementation of this Privacy Notice and/or our processing of your Personal Data, please contact:
1WorldSync, Inc 300 S. Riverside Plaza, Ste. 1400,
Chicago, Illinois, 60606, United States of America
privacy@syndigo.com
Please note that we may request additional identification information from you when you submit a request.
If the EU or the UK GDPR applies to our processing of your Personal Data, you also have the right to lodge a complaint with a data protection supervisory authority in one or more of the European Union Member States or in the UK, as applicable. Specifically, you can lodge a complaint in the Member State of the European Economic Area of your habitual residence, place of work, or the alleged violation of the GDPR. In the UK, you can lodge a complaint with the UK Information Commissioner’s Office (ICO).
If we make any material change to this Privacy Notice, we will post the revised Notice to this web page. We will also update the “Last Updated” date. By continuing to use the Site after we post any of these changes, you accept the modified Privacy Notice.
In our latest update as of the Last Updated Date, we implemented the following changes:
If you have questions or comments regarding this Privacy Notice or our privacy practices, please contact us at:
1WorldSync, Inc. 300 South Riverside Plaza, Suite 1400, Chicago, IL 60606, U.S.A.
Telephone: +1 866 280 4013 within the U.S.
Telephone: +1 937-610-4223 outside the U.S.
Email: privacy@syndigo.com