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Getting Started – User Reference Guides & Education Materials

Access our full library of education and training materials through the 1WorldSync Community! To view the materials listed below check out the Kroger area once you are logged in.

  • Getting Started with VIP Overview with VIP
  • Getting Started with Discovery Overview
  • Quick Sheets for Non-GDSN VIP
  • Quick Sheets for GDSN VIP
  • Quick Sheets Overview of VIP
  • Quick Sheets for Non-GDSN Spreadsheet Data Loader
  • Quick Sheets for GDSN Spreadsheet Data Loader
  • VIP Queues and Status
  • SDL Hierarchy Tab Overview
  • Reference Manual for GDSN IP
  • Reference Manual for Non GDSN IP
  • Discovery with FUSE Overview
  • Discovery Quick Sheets
  • VIP Valid Values Reference
  • Attribute Sheet
  • Image Requirements

For assistance logging into the 1WorldSync Community, contact the 1WorldSync Service Desk at technicalsupport@1worldsync.com or 1-866-280-4013.

Contacts

Kroger Item MDM/VIP

For Kroger VIP Item Submission (errors occurring once in VIP and cannot resolve) contact the Kroger Supplier Engagement Group (SEG) at ItemMDMVIP@kroger.com or 1-844-277-6165 (US) or +011 513-387-1140, Option 1 (International).

  • Hours: 8:00AM to 6:00PM ET Mon-Fri

1WorldSync

For 1Worldsync support (issues with logging in, site issues), contact the 1WorldSync Service Desk at technicalsupport@1worldsync.com or 1-866-280-4013.

  • Hours: 8:00AM to 8:00PM ET Mon-Fri