Kroger utilizes Vendor Item Portal (VIP) for data synchronization. Kroger VIP facilitates the workflow process for sharing of product content from suppliers to Kroger.
Benefits of this process include:
For Kroger VIP Item Submission (errors occurring once in VIP and cannot resolve) contact the Kroger Supplier Engagement Group (SEG) at ItemMDMVIP@kroger.com or 1-844-277-6165 (US) or +011 513-387-1140, Option 1 (International).
For VIP or 1Worldsync support (issues with logging in, site issues), contact the 1WorldSync Service Desk at email@example.com or 1-866-280-4013.