Softchoice Chooses 1WorldSync’s DataSource to Orchestrate Product Content and Increase Efficiency
Leading North America IT solutions provider leverages 1WorldSync for consistent and accurate data management
Softchoice Chooses 1WorldSync’s DataSource to Orchestrate Product Content and Increase Efficiency
Leading North America technology provider leverages 1WorldSync for consistent and accurate product content orchestration
Results Worth Measuring
More than 2x internal data content
Decreased data errors
Decreased manual entry time
Opportunity
Softchoice needed to create accurate content and manage product information for hundreds of thousands of SKUs and coordinate with a large volume of manufacturers.
Solution
DataSource : https://contentsolutions.1worldsync.com/en/datasource
DataSource converts non-standardized product information from multiple sources into consistent content that is the foundation of retail and distributor websites.
Publishing components fill product pages with essential information such as:
- Product Information
- Categorization
- Parametric Search
- Comparisons
- Compatibility
- Integration Methods
“We chose 1WorldSync for their customer service and fast response times,” said Burghley Li, Analyst, Catalog Management, Softchoice.
Results
With 1WorldSync, Softchoice established a proactive process to acquire data for SKUs, saving manual click through times and increasing the amount of data content received. Softchoice has more than doubled its internal data content since establishing this process with 1WorldSync. Now, Softchoice can trust that the content it receives is error-free. Overall, the IT solutions provider has significantly reduced the number of data errors and discrepancies, improving customer experience.
1WorldSync helps us create, manage and increase the amount of data for hundreds of thousands of SKUs, with the utmost efficiency. Their exceptional customer service, quick response times and smooth claim submission process is impressive – and it allows us to focus on delivering value to our customers.”
Softchoice (TSX: SFTC) is a software-focused IT solutions provider that equips organizations to be agile and innovative, and for their people to be engaged, connected and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. For more information, please visit www.softchoice.com.
Company
Softchoice
Headquarters
Toronto, CA
Industry
Technology solutions and services providers
Summary
- Increased data content by more than double
- Internal efficiency increased
- Data errors decreased